Full-time
Bilingual Tech Support Specialist (L1) - Customer-Focused
Posted by Equifax • toronto, on, Canada
About the Role
A leading credit information company is seeking a Bilingual Technical Support Specialist - L1 to provide escalated support to clients accessing various products online. You will troubleshoot issues and interact directly with customers via email, chat, and phone. The ideal candidate should have a Bachelor's degree in Computer Science or relevant experience, knowledge of Windows operations, and strong problem-solving skills. This role offers an opportunity to work within a dynamic and growing business unit.
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